Terms & Conditions
Sensitive Souls is the trading name of Clare Hubert.
Healing sessions and therapy sessions are carried out in your own home. If you are located within a 5 mile radius of IP3 8PU there is not an additional charge for mileage. Should you be out of this radius, mileage will be charged at 45p per extra mile out of the radius.
If you would like to go ahead with a treatment, please contact me to arrange a suitable time and date and arrange payment of a deposit.
If after the 7 day cooling off period you would like to cancel your appointment, a refund of the deposit will be given provided you have given at least 48 hour’s notice. If you have given less than 48 hour’s notice then I reserve the right to keep the deposit unless I find another booking to fill the available slot.
Cancellation can be done by emailing: Clare@SensitiveSouls.co.uk or by phone 07974686075.
If for any reason I have to cancel an appointment, an alternative time and date will be offered.
If this is not suitable I will refund your deposit.
The therapies I offer are complimentary therapies and should not be used as an alternative to medical help. If you have any concerns, please speak to your medical professional.
All workshops require a £50 deposit to secure a place, with full payment 1 week in advance. If you cancel, you will be offered an alternative date. However if you do not wish to attend and:
Cancel more than 14 days in advance of workshop – unless I can fill your place, I reserve the right to keep the deposit
Cancellation 7 days or less from workshop date – unless I can fill the place then full payment will be kept unless you transfer to a different workshop.
These terms and conditions do not affect your statutory rights.